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Terms & Conditions

Service Agreement

By using Translations, USA services, you agree to these terms and conditions. These terms govern all interpretation, translation, and educational services provided by our company.

Service Provision

  • All services are provided by certified, qualified professionals

  • We reserve the right to assign appropriate interpreters/translators based on expertise and availability

  • Emergency services are subject to interpreter availability

  • Service quality is guaranteed according to professional industry standards

Client Responsibilities

Clients must:

  • Provide accurate, complete information for service requests

  • Arrive on time for scheduled appointments

  • Treat all staff and contractors with respect

  • Pay fees according to agreed terms

  • Maintain confidentiality of sensitive information disclosed during services

Payment Terms

​PLEASE CONTACT US FOR ALL PAYMENT FOR SERVICE/CLASSES INFORMATION!​

  • Late payments may incur additional fees

  • Disputed charges must be reported within 30 days

  • Refunds are provided only for services not rendered due to our cancellation

Cancellation Policy

  • 24-hour notice required for cancellations

  • Short-notice cancellations may incur fees

  • Emergency cancellations are handled case-by-case

  • Class cancellations follow separate academic policies

Confidentiality

All parties agree to maintain strict confidentiality regarding:

  • Information disclosed during services

  • Client identity and case details

  • Proprietary business information

  • Personal and sensitive communications

Limitation of Liability

Translations, USA liability is limited to the cost of services provided. We are not responsible for:

  • Consequences of interpretation or translation in legal proceedings

  • Technical failures beyond our control

  • Third-party service interruptions

  • Indirect or consequential damages

Intellectual Property

All materials, translations, and proprietary content remain the property of their respective owners. Clients retain rights to their original documents.

Governing Law

These terms are governed by Florida state law. Any disputes will be resolved through arbitration in accordance with Florida legal procedures.

Changes to Terms

We reserve the right to modify these terms with reasonable notice. Continued use of services constitutes acceptance of updated terms.

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